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AI Customer Reply System and Chatbot Flow Design

An AI customer support structure with FAQs, tone and escalation rules.

AI and data services

AI Customer Reply System and Chatbot Flow Design

Details

An AI customer support structure with FAQs, tone and escalation rules.

What you get:
- Basic: Common question list and replies; Tone and brand voice guide
- Standard: everything in Basic plus Chatbot conversation flow chart; Escalation and handoff rules
- Premium: everything in Standard plus Inbox or chatbot integration guide; Quality scorecard

Scope limits:
- Basic: up to 20 common questions
- Standard: up to 50 common questions
- Premium: up to 100 common questions

What to provide when ordering:
- Business or project name and short profile
- Source files or raw information
- Platform and tools in use (for example WordPress, Shopify, Excel)
- Language (Bengali or English)

Limits and responsibilities:
- AI answers can be wrong; important decisions need human verification
- Check your organisation's policy before putting confidential or sensitive data into AI tools
- Importing, connecting accounts and testing inside your own tool is done by you
- Work beyond these limits or extra revisions is quoted separately

After ordering, submit the required details and files in the My Services section of your account. Delivery files appear there when the work is done, and you can request revisions if needed.

  • Delivery on time
  • Direct messaging
  • Confidentiality assured

What happens after you order

  1. PaymentPay online or with bKash/Nagad.
  2. Share detailsAdd the required information and files on the My Services page. The delivery time starts from then.
  3. DeliveryYou'll receive the files there when the work is done. Ask for a revision if needed, otherwise accept it.

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