Customer Persona and Journey Map

Clarify your customers' needs, problems and buying steps to guide your marketing.

What you get:
- Basic: 3 customer personas; Needs and pain points list
- Standard: everything in Basic plus Journey map (from awareness to purchase); Messaging and channel recommendations
- Premium: everything in Standard plus Content idea map; Funnel and testing plan

What to provide when ordering:
- Business or project name and short profile
- Target audience and industry
- Source files or raw information
- Purpose and a short brief of what you need

Limits and responsibilities:
- Market information comes from public sources; key figures must be verified by you
- Specific results such as acceptance, rankings or sales cannot be guaranteed
- Work beyond these limits or extra revisions is quoted separately

After ordering, submit the required details and files in the My Services section of your account. Delivery files appear there when the work is done, and you can request revisions if needed.

• Delivery on time
• Direct messaging
• Confidentiality assured