Worked with them on the strategy and planning work. Communication was direct and professional.
NPS and CSAT Survey Design and Analysis
Surveys that measure customer satisfaction and practical analysis of the results.
Service details
Surveys that measure customer satisfaction and practical analysis of the results.
What you get:
- Basic: Survey questions and scoring rules; Distribution and reminder plan
- Standard: everything in Basic plus Response analysis and NPS calculation; Segment-based analysis
- Premium: everything in Standard plus Theme analysis of open-ended comments; Prioritised actions and dashboard
Scope limits:
- Basic: up to 200 responses
- Standard: up to 1,000 responses
- Premium: up to 5,000 responses
What to provide when ordering:
- Business or project name and short profile
- Data file (Excel, CSV or SPSS)
- Target audience and industry
- Required deadline
Limits and responsibilities:
- Compliance with data protection law and privacy for stored user data is your responsibility
- Results depend on the quality of the data supplied
- Advice must be matched against your real budget and constraints
- Work beyond these limits or extra revisions is quoted separately
After ordering, submit the required details and files in the My Services section of your account. Delivery files appear there when the work is done, and you can request revisions if needed.
- Delivery on time
- Direct messaging
- Confidentiality assured
| Plans | Basic | Standard | Premium |
|---|---|---|---|
| Price | ৳2,450 | ৳7,400 | ৳18,500 |
| Delivery | 1 days | 3 days | 7 days |
| Revision | 1 | 2 | 3 |
| What you get |
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What happens after you order
- PaymentPay online or with bKash/Nagad.
- Share detailsAdd the required information and files on the My Services page. The delivery time starts from then.
- DeliveryYou'll receive the files there when the work is done. Ask for a revision if needed, otherwise accept it.
Ratings & Reviews
Exactly the scope I expected for the strategy and planning work. Would order again.
I needed the strategy and planning work under a tight deadline — delivery was on schedule.
Clear communication and solid delivery. The strategy and planning work met what I needed.
The deliverables for the strategy and planning work was practical, not just theoretical.
Good value. The strategy and planning work covered the essentials I requested.
Professional service. The strategy and planning work arrived on time and was easy to use.
Clear brief handling and good final output for the strategy and planning work.
The files for the strategy and planning work was organized and ready to apply.
Solid quality for the price. The strategy and planning work matched the package details.
I ordered the strategy and planning work and the quality was consistent with the description.