Crisis Communication and Brand Reputation Plan

Pre-written holding statements, roles and escalation steps for when things go wrong

What you get:
- Basic: Risk list and response roles; Holding statement template
- Standard: everything in Basic plus Scenario playbooks for 3 situations; Social media response guide
- Premium: everything in Standard plus Media Q&A prep and internal-communication templates; Post-crisis review and rebuilding plan

Scope limits:
- Basic: up to 3 scenarios
- Standard: up to 6 scenarios
- Premium: up to 10 scenarios

What to provide when ordering:
- Business description and key risks
- Team and spokespeople
- Past incidents, if any

Limits and responsibilities:
- This is not legal advice; a licensed lawyer must review it before use
- All references, figures and facts must be verified by you before use
- Specific results such as acceptance, rankings or sales cannot be guaranteed
- Work beyond these limits or extra revisions is quoted separately

After ordering, submit the required details and files in the My Services section of your account. Delivery files appear there when the work is done, and you can request revisions if needed.

• Delivery on time
• Direct messaging
• Confidentiality assured