In case of product problems after receiving the product (eg: product broken, torn, wrong size, product not working, product does not match with the picture, etc.) you can get the full price of the purchased product back subject to the following conditions.
1) Within maximum 48 hours after receiving the delivery, you have to mail to firstname.lastname@example.org or register a complaint on +8801885331540.
2) In case of refund, the product should be completely intact with the box.
3) You must return the product to the Wahid-Mart.Com office at your own risk within a maximum of 7 working days.
4) If the price of the product is written on it and if for any reason the price of Wahid-Mart.Com is more than that, then in case of extra price you have to register the complaint by mail to email@example.com within 48 hours. If your complaint is correct, the extra value you paid will be refunded within 10 working days of development.
5) In case of advance (development / rocket) payment, if the product is not in stock or the buyer is not willing to take, the order will be canceled and the refund will be given to the number from which the advance payment has been made.
Our refunds and replacements do not apply to BOGO offers.
Free delivery will not apply to BOGO orders.
Our Complaints Team will call you for any complaints regarding products and services. We want to get you active on the phone until your complaint is resolved. If your contact number is not active, an alternative number must be active. You need to tell us the means of refund for the refund. If we do not receive any of your cooperation by phone or email within 15 working days, we will consider your complaint to be settled.
1. Delivery will be made subject to stock of product order. Due to unavoidable reasons, delivery of the product may take longer than the promised delivery time of the seller.
2. Wahid-Mart.Com reserves the right to cancel your order at any time for unavoidable reasons even after order confirmation. In case of advance payment, refund required information (bKash No. / Rocket No. / Card No. and others) and if you do not accept after delivery by courier for product delivery, the product will be returned from that courier for a maximum of 7 days in case of bKash and online card. In this case the money will be refunded within 10 days.
3. For products that have a price tag on them and for some reason the price of Wahid-Mart.Com is higher than that, in case of extra price you have to register a complaint by mail to firstname.lastname@example.org within 48 hours. If your complaint is correct, the extra value you paid will be refunded within 10 working days of development.
Questions Feedback Complaints
Email: email@example.com, firstname.lastname@example.org