![](https://wahidmart.com/storage/2024/04/Refund-and-Returns-Policy.jpg)
Returns & Refunds Policy
At Wahid Mart, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your physical product, we offer a hassle-free Returns & Refunds policy. Please read the following guidelines carefully.
Returns
You may return your physical product within 3 days of receiving it for a refund or exchange. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
To initiate a return, please contact our customer service team with your order details and reason for the return. We will provide you with further instructions on how to proceed with the return.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within a reasonable timeframe and credited back to the original payment method used for the purchase. Please note that shipping costs are non-refundable.
Exchanges
If you wish to exchange your product for a different size, color, or alternative item, please contact our customer service team to arrange the exchange. We will guide you through the exchange process and assist you in selecting a suitable replacement product.
Exceptions
Please note that certain items are not eligible for return or refund, including:
- Perishable goods
- Personalized or custom-made items
- Gift cards
Damaged or Defective Products
In the rare event that your product arrives damaged or defective, please contact us immediately upon receipt. We will arrange for a replacement or refund, depending on the nature of the issue.
Contact Us
If you have any questions or concerns about our Returns & Refunds policy, please contact our customer service team at contact@wahidmart.com. We are here to assist you and ensure that you have a positive shopping experience with Wahid Mart.